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Do you see a blank gray screen when logging in to Globespotter? Or do you see a blank gray screen when trying to view a street level image?

Here is how you fix it!

In Chrome:

In Firefox:

  •  Open Menu
  •  Go to Options
  •  Go to Privacy & Settings
  •  Scroll down to Permissions
  •  Click the Exceptions box to the right of Block pop-up window. Add https://globespotter.cyclomedia.com
  • Refresh browser.
    NOTE: it is not recommended that you uncheck the box next to Block pop-up windows as this will deactivate all pop-up blocking.